Frequently asked questions (FAQs)
You can easily do this by signing in, click on your profile (top right) and then select Subscription. On this page, select to Unsubscribe then navigate to our home page to choose your new subscription plan.
Don't worry! If you unsubscribe, your account reverts to the free plan and all your download history and bookmarks in the Dashboard remain unaffected.
There is a cost associated with providing this material online. To reduce that cost, due to excessive use, we need to impose a download limit.
All paid subscription plans allow you unlimited access to our free resources, with the added benefit of being able to access our quality premium material.
We offer these convenient and affordable subscription plans for those customers who only need to access our printable resources on a limited basis. The cheaper plans are limited to 3 unique premium printable resources a day.
Note that you can still redownload the same premium printable resource as many times as you like that day (just in case it got lost).
All paid subscription plans give you unlimited access to our extensive library of free printable resources.
If you are on a cheaper subscription plan and find this restriction limiting, you may unsubscribe and then upgrade at anytime to an alternative subscription plan that allows unlimited access to our printable resources.
You may only print and use the resource in a home-based learning environment. This license is intended for home educators and may not be used by teachers in a school-based classroom setting.
You may print and use the resource in a school-based classroom environment with the number of copies for any given class not exceeding your subscription plan's license of maximum 10, 30 or 60 students.
This means that if your class normally has between 10 and 30 students, you would need to purchase the subscription plan licensed for up to 30 students.
You may re-use/copy a printable resource for subsequent classes, just so long as the number of students in any given class does not exceed your license (i.e. 10, 30 or 60 students).
Please contact us detailing your specific requirements and we'll try to provide an affordable customised subscription plan to suit your individual or organisational needs.
No. Subscription plans are currently licensed per individual.
This means you may not download, print or copy our resources with the intention to share them with other educators/teachers. You are only permitted to download, print and copy our printable resources for your own individual use with the students you teach and within the boundaries of your license. You may not publish or distribute our printable resources to any location where it would make our resource accessible to others.
Every printable resource you download will contain our copyright notice in the footer along with details about who it is licensed to (your name) and what type of license (e.g. home use only, classroom use maximum 30 students, etc.). You are not permitted to edit our printable resources with the intention to remove the copyright and license notice in the footer of this material.
Schools and other training organisations may not purchase a single teacher subscription plan with intention to use this plan for multiple trainers and/or classroom environments. If a school or training organisation is interested in obtaining an organisation-wide license to use our material, please contact us and we will be happy to negotiate a suitable subscription plan.
Likewise, home educators may not share our printable resources outside their home learning environment.
Yes, provided the number of students in your classroom does not exceed 10. If you have more than 10 students in your classroom, you will need to purchase an appropriate teacher subscription plan.
Please contact us describing what it is you're looking for. If we consider it a worthwhile exercise and have the ability to produce it, we certainly will.
If you still find the interactive activity or game is having problems, feel free to contact us, providing as much detail about the issue you’re experiencing as possible, and our developer will look into it.
We go to great lengths to ensure all our material is of a very high standard and answers to questions are correct. With that said, sometimes mistakes can happen and we will certainly make corrections where this is identified.
Please make sure that you are absolutely certain of your information before contacting us with as much detail as possible about your concern. We certainly appreciate your feedback and will make every effort to update content on our website where it is found to be incorrect.
We no longer support any software produced or distributed by Teaching Treasures Publications in the past. In any case, this software is now well outside the warranty period that was provided with the product at the time. Most printable content found in various historic products previously distributed by Teaching Treasures Publications can still be found in our new printable resources section of our newly modernised website.
However, if there's something very specific you need, feel free to contact us and we'll consider what can be provided for you.
We are a small family run online business and do not have the resourcing for telephone support at present. The contact form is the most efficient way to get in touch with us and we do our best to respond as quickly as possible. However, please do allow up to 2 business days for a response, as we can get quite busy.
The contact form does provide you the option to supply your telephone number. If you provide us your number and specifically ask that we call you to address your concern, one of our company reps will certainly do so.
Please contact us detailing the subject matter you'd like produced as one or more printable resources and we'll certainly look at what can be developed either for your exclusive use (a charge will apply) or published in our printable resources area for everyone's benefit.
All our printable resources are PDFs. Make sure you have Adobe® Acrobat Reader or another similar PDF reader software application installed on your computer device and that it is up to date. Sometimes these issues can also be resolved by uninstalling the software and reinstalling the latest version.
You may make minor edits to our printable resources to suit very specific classroom and/or training requirements as long as the overall structure and intention of the resource remains intact and comparable to the original work. IMPORTANTLY, you may NOT remove or edit the copyright notice and license details in the footer region of our printable resources.
In addition, you are not permitted to copy parts of our printable resources into other work without our prior written consent.
Note that emails can sometimes take up to 20 minutes to arrive in your inbox, depending on your email service provider. Make sure to check your email junk/spam boxes as sometimes automated emails can end up there. Also check to make sure you didn't accidentally delete it by looking in your deleted items. If you still can't find the email, please contact us and we'll activate your account manually as soon as possible.
After trying to sign in, if you keep landing on a page with the sign-in box and an "Authentication failed" message, follow these steps:
- enter the email address you registered your account with
- complete the captcha
- click the Forgot Password link.
- a message will display telling you that your login details have been emailed to you.
- check your email for your new password
- click the Activate Now link in that email to activate the new password
- once logged in, you can change your password at any time by clicking on your name in the top-right of the page and then select: Profile
Please contact us detailing as much information as possible about your account and what you think you provided when it was created (including your full name and subscription plan if you have or had one). We will try to find you in the system and provide you with the email you used. For security reasons, we will decline any request to change your registered email on your behalf. This is something you will need to do yourself from the Profile page once logged in.
Only visible after you've logged in, this handy tool allows you to bookmark printable resources of interest, so that you can quickly find them again in the future.
You can access and manage your bookmarked printable resources by clicking on your name in the top-right of the page and then selecting Dashboard
Your Dashboard also shows a list of all the printable resources you've downloaded in the past.