Frequently asked questions (FAQs)
The secure area requiring our website users to login has been removed. Everything that was once only accessible after logging in is now available without the need to login. No content has been removed, in fact, we're working hard to add new and exciting content regularly.
Not at this time. There is a cost associated with providing this material online, so we may decide to impose download limits in the future.
Per our Terms of Use:
The Service and any downloadable/printable material offered by the Service is only permissible for use in conjunction with an appropriate license granting the right to use this Service in a learning environment.
All printable material available for download on the Website is also provided in the form of eBooks that are available for purchase in the Website's online store.
Most schools today are covered under an appropriate copyright scheme, such as with copyright.com.au. If you do not believe that your school is covered by such a scheme, You agree to contact the Company and arrange permission to use the Service in your school (license fees may apply).
Absolutely!
Please contact us describing what it is you're looking for. If we consider it a worthwhile exercise and have the ability to produce it, we certainly will.
A lot of our interactive activities and games use JavaScript and various other components found on most modern websites. Make sure you have JavaScript enabled and are using a modern up-to-date web browser. Some interactive activities and games work best on a computer and may not be as responsive or functional on some mobile devices.
If you still find the interactive activity or game is having problems, feel free to contact us, providing as much detail about the issue you’re experiencing as possible, and our developer will look into it.
We go to great lengths to ensure all our material is of a very high standard and answers to questions are correct. With that said, sometimes mistakes can happen and we will certainly make corrections where this is identified.
Please make sure that you are absolutely certain of your information before contacting us with as much detail as possible about your concern. We certainly appreciate your feedback and will make every effort to update content on our website where it is found to be incorrect.
We no longer support any software produced or distributed by Teaching Treasures Publications in the past. In any case, this software is now well outside the warranty period that was provided with the product at the time. Most printable content found in various historic products previously distributed by Teaching Treasures Publications can still be found in our new printable resources section of our newly modernised website.
However, if there's something very specific you need, feel free to contact us and we'll consider what can be provided for you.
We are a small family run online business and do not have the resourcing for telephone support at present. The contact form is the most efficient way to get in touch with us and we do our best to respond as quickly as possible. However, please do allow up to 2 business days for a response, as we can get quite busy.
The contact form does provide you the option to supply your telephone number. If you provide us your number and specifically ask that we call you to address your concern, one of our company reps will certainly do so.
Please contact us detailing the subject matter you'd like produced as one or more printable resources and we'll certainly look at what can be developed either for your exclusive use (a charge will apply) or published in our printable resources area for everyone's benefit.
All our printable resources are PDFs. Make sure you have Adobe® Acrobat Reader or another similar PDF reader software application installed on your computer device and that it is up to date. Sometimes these issues can also be resolved by uninstalling the software and reinstalling the latest version.
You may make minor edits to our printable resources to suit very specific classroom and/or training requirements as long as the overall structure and intention of the resource remains intact and comparable to the original work. IMPORTANTLY, you may NOT remove or edit the copyright notice in the footer region of our printable resources, and the modified resource should still be declared as having been obtained from Teaching Treasures Publications for copyright purposes.
In addition, you are not permitted to copy parts of our printable resources into other work without our prior written consent.